Returns & Exchanges

At REMEDY, we stand behind the efficacy of our skincare and want you to be fully satisfied with your glow. If a product isn't right for your skin, we offer a 30-day window for returns and exchanges on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the products in their original packaging to ensure they are protected during transit back to our facility.

• 3.
  Apply Shipping Label

  Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.